At one time we had over 100 techs when the new home construction business was at its height. Some days we would even swing by Home Depot and pick up a few extra guys on the way to the job, just so we could keep up!
Kidding- we didn't actually do that.
Seriously though, it got SO crazy, we would just hire people that walked though the door and were willing to work hard so we could stay on schedule. After all, pre-wiring homes isn't exactly brain surgery.
Since then, as you know, our market has completely changed. We went from focusing primarily on the builder market to more custom, commercial and home automation type projects. We've had to adjust quite a bit and learned along the way that the proper training has been crucial to our success!
Our employees have participated in numerous events, webinars, vendor trainings, online certification courses, out of town multiple day in-depth courses etc. We have a wall in our office where we like to showcase our employee certifications:
We have morning meetings every single day to discuss training topics and project details:
We are sending 2 more of our top level system design and salespeople off to training over the next couple months in Salt Lake City and Chicago.